Tag Archives: consumer

The Flow of A Used Vehicle Claim


Happy new year to you!  This is the first time I have spoken to you since the calendar page turned to 2017.  Here’s hoping this is a great year of abundance and good things for you and yours. One of the most common phone calls and email inquiries I receive is “my used vehicle is …

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Call Me If..Your Vehicle Has Been Wrongfully Repossessed


Note I said “wrongfully” repossessed.  If you are delinquent on payments or allow your insurance to lapse or otherwise violate your finance agreement or other contractual obligation I may be unable to assist you.  The repossession would likely not be wrongful but you may be able to work out a deal to recover your vehicle. …

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Attention Potential Used Vehicle Purchasers….


For the past two weeks I have received at least one call per day from consumers who purchased used vehicles that experienced mechanical or other problems after the purchase.  Sometimes the problems occurred within one week while others occurred a bit later and the issues varied in nature, severity, and frequency.  In practically every case the …

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Know the Flow: Used Vehicle Issues


Almost daily I receive phone calls from potential clients who have purchased used vehicles…. without having them inspected by a mechanic AND…. without having done due diligence before deciding to make the purchase AND…. without having obtained a warranty from the dealer (and, no, a vehicle service contract or “extended warranty” may not count)…. Yikes!  Too …

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What’s Up With That New Credit Card You Received?


Some of you may be receiving new credit or debit cards with a chip on the front versus the usual magnetic stripe on the back.  The new technology has been introduced overseas and is just now catching on here in the United States.  The chip is designed to promote card security and prevent data breaches.  …

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Research Those Recalls!


One common misconception is that sellers of vehicles are required to disclose whether a vehicle is subject to any recalls.  This is NOT true…at least not in North Carolina.  There is no specific legal requirement that any seller make disclosures related to manufacturer recalls or whether a vehicle has had recall-related repairs however…if a seller has …

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Can You Cancel that Contract? Maybe…Read On…


“Do I have a right to cancel this contract?”  I get this question quite often from potential clients and far too often I have to answer with a resounding “no.”  Recently, however, I was made aware of a local vehicle dealership which apparently is providing a 3-day money back guarantee on certain pre-owned vehicles.  It sounds like …

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Best Time to Buy…


Ever wondered if there is any method to the madness of when the best prices and bargains are available?  If you are busy like me you lack the time to keep a detailed play-chart.  Instead read this article which

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More Armor for Military: Military Lending Act Bulks Up


Our military service personnel are afforded special protections regarding consumer transactions and rightfully so.  They have enough on their plates and minds without worrying about shady car dealers or unscrupulous lenders trying to rip them off.  Unfortunately, the rip-offs and abuses continue but perhaps some new

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