How Helpful is that BBB Rating? Hmmm…

In doing one’s due diligence before agreeing to do business with a company often involves research of a company’s Better Business Bureau ratings and reviews.  I must admit from time to time when I am handling a case involving a business I will check the BBB BBB briefingratings and see if there have been any complaints especially unresolved complaints.

But it appears that the BBB is not really as helpful as we thought.  Read this article and make your own determination but my advice is this:  do not rely solely on the BBB when deciding to do business with a company.  Seek referrals and recommendations from friends.  Ask the company for references.  Maybe even check the local court records to see if the business has been involved in litigation.  And if things go awry after you hire the business give me or another consumer lawyer a call.


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