Car Law A to Z: R is for Repair Act


North Carolina has a Motor Vehicle Repair Act that establishes the rights of the consumer and the obligations of the repair shop/service facility. As a consumer you have the right to several things including the following:

  • to receive a written repair estimate for estimates of repair over $350.00
  • to inspect and retain any parts removed from your vehicle [provided you make the request at the time you authorize repairs]
  • to receive an itemized written invoice for parts and labor provided to repair/service your vehicle

Be sure to learn more about the Act and how it protects consumers and strives to promote integrity in repairs and service.  And be advised that violations of the Act can lead to damages (possibly trebled) and court costs and attorneys’ fees for the consumer.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: